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Eric M. — Senior Sales Development Representative from Nicaragua

Eric M.

Senior Sales Development Representative

Nicaragua 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Eric C. is a seasoned Sales Development Representative based in Managua, Nicaragua, with over a decade of experience in the realm of outbound calling, lead generation, and appointment setting across a spectrum of industries including B2B and B2C. Notably adept in handling high-volume environments with 150-300+ calls daily, he consistently excels in generating qualified leads and booking appointments. His professional journey showcases diverse roles such as a Dental Appointment Setter, where he facilitated dental implant consultations, and an HVAC & Plumbing Appointment Setter, managing service appointments and calls. Eric also has experience as a Commercial Cleaning Lead Generator in the B2B sector, a Roofing & Solar Appointment Setter, and a Client Success Manager enhancing client relationships and retention. Proficient in tools like HubSpot, Salesforce, and LinkedIn Sales Navigator, Eric expertly manages CRM systems and excels in cold calling, lead generation, and CRM management.

Experience

  • Dental Appointment Setter

    null · 2025 — 2026
    Scheduled consultations for dental implants and qualified patients for appointments.
  • HVAC & Plumbing Appointment Setter

    null · 2024 — 2025
    Handled both inbound and outbound calls while booking service appointments.
  • Commercial Cleaning Lead Generator (B2B)

    null · 2024 — 2024
    Generated leads for B2B clients and scheduled walkthroughs for potential service engagements.
  • Roofing & Solar Appointment Setter

    null · 2024 — 2024
    Arranged inspections and consultations for roofing and solar services.
  • Sales Development Representative

    null · 2023 — 2024
    Prospected for new leads and generated interest in commercial services.
  • Client Success Manager

    null · 2020 — 2022
    Managed relationships with clients and focused on retention strategies.
  • Account Retention Executive

    null · 2017 — 2020
    Worked on retaining clients and addressed their issues effectively.
  • Independent Sales & Customer Support

    null · 2015 — 2017
    Engaged in independent projects related to customer service and sales, developing remote communication and CRM skills.
  • Sales Representative

    null · 2014 — 2015
    Sold various services and upsold additional products to customers.
  • Customer Service Agent

    null · 2011 — 2014
    Provided support by handling customer inquiries and assisting with orders.

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