erica P.

Erica P. is an experienced Virtual Assistant skilled in providing administrative support and client communication for businesses in the real estate, customer service, and freelance sectors. She has managed daily administrative operations, coordinated meetings, and organized workflows to streamline productivity. In her role at Genpact PH as a Customer Service Representative, Erica handled inbound and outbound support, maintained detailed records, and ensured service quality. With Hippo Real Estate, she managed property listings and supported sales and marketing efforts. Erica’s responsibilities have included social media management—creating, scheduling, and coordinating content across platforms such as Facebook, TikTok, and YouTube—using tools like Canva, ChatGPT, and Gemini to deliver efficient outcomes.