Ericka B.
Mid-Level Travel Advisor
Open to offersNew to PlatformAbout
Ericka May E. B., a seasoned professional, has demonstrated remarkable versatility across multiple industries, including travel, real estate, organic farming, and legal assistance. As a Travel Advisor at Simply Select in New York, she excelled in designing bespoke travel itineraries and establishing strong client relationships through her exceptional analytical and problem-solving skills. Her role as a Real Estate Virtual Assistant at Marv Nicholson Group highlighted her adeptness in managing CRM databases and orchestrating effective client communications. Ericka's dedication to organic practices is evident in her tenure as an Organic Practitioner at Plantiful Integrated Farm in the Philippines, where she led farming activities and ensured resource optimization. Her past roles, including a Junior Paraplanner and Junior Account Officer, showcase her proficiency in customer service and project management. Ericka holds a Bachelor of Arts in Literature from Xavier University - Ateneo de Cagayan, cementing her strong verbal and writing skills.
Experience
Travel Advisor
Simply Select · 2026 — PresentConsults with clients to identify travel preferences and budgets while designing tailored itineraries. Books flights, accommodations, and manages related documentation. Coordinates VIP services and communicates with global suppliers while handling payments and amendments.Real Estate Virtual Assistant
Marv Nicholson Group · 2025 — 2026Maintains the CRM database and follows up on buyer and seller leads. Schedules appointments, manages client communications, and organizes marketing content. Oversees email campaigns and prepares necessary documents.Organic Practitioner
Plantiful Integrated Farm · 2025 — PresentMonitors crop conditions and oversees field activities, making decisions on planting and resource allocation. Prepares budgets, tracks expenses, and manages procurement of farm inputs. Trains workers and coordinates product distribution while building customer relationships.Farm Intern
SiaKeAn’s Integrated Farm · 2024 — 2025Engaged in soil preparation and crop planting activities, including compost application and seedling propagation. Responsible for caring for poultry and maintaining farm cleanliness. Conducts harvesting duties, including sorting and logging data.Legal Assistant
Huynh Law Firm · 2024 — 2025Requests medical records from healthcare providers for case preparation and follows up on pending requests. Verifies patient information to ensure accurate documentation retrieval.Junior Paraplanner
VBP Back Office Solutions Inc. · 2022 — 2024Works alongside Financial Planners to execute non-client tasks in financial planning. Contributes to the creation of financial plans and Statement of Advice documents using relevant software.Junior Account Officer
Quipper Philippines · 2020 — 2022Implements strategies to enhance sales of Quipper’s e-learning products while establishing connections within the education sector. Builds and maintains relationships with private schools, addressing customer needs.Support Officer
Quipper Philippines · 2019 — 2020Fosters relationships with clients and drives satisfaction for partner schools. Trains end-users on the eLearning platform and provides technical assistance while addressing client needs through resolutions.Training / Quality Assurance Analyst
Support Zebra (an FBC Company) · 2017 — 2019Trains new Customer Care Ambassadors and ensures preparedness for live calls. Evaluates call recordings for performance tracking and develops supplementary materials for process enhancement.Dedicated Team Leader / Quality Assurance Officer
Support Zebra (an FBC Company) · 2016 — 2017Motivates and trains agents to meet campaign goals while managing performance to achieve retention and productivity targets. Prepares reports for campaign requirements and ensures compliance with quality standards.Call Center Agent / Customer Care Ambassador
Support Zebra (an FBC Company) · 2013 — 2016Transfers qualified clients to specialists and provides updates on order status. Assists clients with technical queries regarding received automotive products.Service Delivery Assistant
Business Process Outsourcing International · 2012 — 2013Transfers data from hard copies to digital formats.Government Intern
Social Security System · 2012 — 2013Assists section head with clerical tasks, including document verification and encoding.
Skills & Expertise
Education
- Bachelor of Arts in LiteratureXavier University - Ateneo de Cagayan · 2015 — 2019
- Bachelor of Arts in English Language and Literature StudiesXavier University - Ateneo de Cagayan · 2011 — 2013
- Bachelor of Science in ChemistryXavier University - Ateneo de Cagayan · 2009 — 2011
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