Ericka J.

Ericka Joy C. is a highly organized and proactive professional with over 6 years of experience as an Executive Assistant and former BPO Process Trainer. She excels in providing executive support and enhancing business operations. Her expertise spans email triage, complex calendar management, and CRM optimization, with a strong ability in SOP development to drive efficiency. Ericka has a solid background in telecom sales and health insurance, where she has successfully trained teams and managed school registrations. Her digital content creation skills include AI-assisted videos and blogs, highlighting proficiency in tools like Google Workspace and Microsoft Office. As an Executive Assistant at Nemas Gardens, she has optimized high-volume inbox management and calendar coordination to enhance executive productivity. Ericka has also developed marketing materials using Canva and managed digital content through platforms like Wix, demonstrating a command over content and digital management. Throughout her career, she has shown an aptitude for quickly adapting to new systems, ensuring a strategic and efficient executive support environment.