Erin R.
Mid-Level Digital Marketing Coordinator
Open to offersNew to PlatformAbout
Erin R. is a seasoned professional with expertise in digital marketing and customer service. From June 2022 to February 2023, she was a Marketing Agent at Ignite Digital Marketing, where she managed Discord communities and social media platforms to enhance brand presence. Her role included designing visually appealing assets and crafting engaging content, resulting in increased cross-platform audience interaction. From March 2023 to April 2024, as a Marketing Assistant at Solid View Hospitality Group Corporation, Erin developed marketing campaigns to promote hospitality services, coordinated social media strategies, and achieved greater digital engagement. Her stint as a Client Service Associate at BDO Unibank from June 2024 to April 2026 showcased her exceptional customer service and cash management skills, consistently maintaining 100% accuracy. Erin holds a Bachelor of Science in Tourism Management, graduating Cum Laude, and has received certifications in Amadeus Global Distribution System and front office services. She is proficient in English, Filipino, and Cebuano.
Experience
Client Service Associate
BDO Unibank · 2024 — 2026Processed a high volume of cash deposits, withdrawals, and bills payments for various accounts with 100% accuracy. Balanced daily cash drawers and vault holdings without variance, ensuring compliance with BDO's strict audit standards. Maintained the 'We Find Ways' philosophy by addressing client issues and minimizing wait times through efficient queue management.Marketing Assistant
Solid View Hospitality Group Corporation · 2023 — 2024Created engaging marketing campaigns to showcase unique offerings in hospitality, including hotels, restaurants, and events. Effectively promoted services through strategic content planning and outreach across multiple channels. Coordinated social media strategies to elevate digital engagement and target audience reach.Marketing Agent in Discord & Social Media Content Creator
Ignite Digital Marketing · 2022 — 2023Managed Discord communities and relevant social media platforms, crafting custom content to enhance brand visibility. Designed visually appealing assets while developing engaging messaging to promote audience interaction and growth. Analyzed audience trends to boost cross-platform engagement by delivering impactful content.
Skills & Expertise
Education
- BS Tourism Management, Cum LaudeNotre Dame of University-IBED · 2022 — 2023
- Bachelor of Science Tourism ManagementSTI College-General Santos City · 2017 — 2019