Erma T.
Junior IT Assistant
Open to offersNew to PlatformAbout
Erma A. is an experienced professional with a background in public administration, healthcare, and customer service across various business domains in the Philippines. Most recently serving as an Assessment Clerk II at the Provincial Assessor’s Office, she handled tax-related administrative tasks, managed the Real Property Tax Assessment System, maintained and updated GIS databases, and was involved in the Tax Mapper project for General Revision 2023-2024. As an IT Assistant, Erma provided first-level technical support, installed and maintained computer hardware and software, and managed technical data entry for real property assessments. Her healthcare experience includes roles as a caregiver and live-in support care worker, where she delivered attentive support to elderly clients and expectant mothers, administered medications, and maintained hygiene protocols. Erma holds a Bachelor of Science in Computer Science as well as certifications in caregiving and healthcare, and possesses practical training in AutoCAD, MAPINFO GIS, and basic life support.
Experience
IT Assistant (Casual)
Provincial Assessor’s Office – Province of Surigao del Sur, Philippines · 2021 — 2024Delivered first-level technical support to users for hardware, software, and network issues. Assisted in the installation and maintenance of computer systems. Managed administrative tasks and email communications. Engaged with the Real Property Tax Assessment System by encoding, cleansing, and validating data. Organized geographic data from DENR for tax mapping and updated GIS databases to ensure data accuracy.Assessment Clerk II(Permanent)
Provincial Assessor’s Office – Province of Surigao del Sur, Philippines · 2024 — 2024Executed clerical and administrative tasks in relation to assessments and email management. Maintained detailed records of assessments and orchestrated the organization of both physical and digital files. Engaged with the Real Property Tax Assessment System for encoding, cleansing, and validating information. Collected and organized geographic data from DENR while maintaining GIS databases for accuracy.Pregnant Live-in Support Care & Infant Care Worker
Private Client · 2020 — 2020Provided expectant parents with information on prenatal care, childbirth, and postpartum support. Conducted light housekeeping and prepared meals. Assisted mothers during obstetric consultations and administered medication according to Ob/Gyn directives. Supported breastfeeding techniques and ensured infant hygiene through bathing and dressing. Managed diaper changes, sterilized feeding equipment, and organized baby supplies.Customer Service / Cashier
SM City – Ecoland, Davao City, Philippines · 2019 — 2019Welcomed customers as they entered the store and handled inquiries regarding products and services. Operated cash registers to manage transactions accurately, ensured correct pricing, and maintained an orderly checkout area. Engaged customers in promoting and upselling products.Elderly Caregiver
Private Client with Auditory Impairment & Visual ImpairmentSupported the client in daily activities such as bathing, dressing, and toileting. Managed light housekeeping responsibilities, including meal preparation and laundry. Ensured medication was administered based on physician instructions and monitored any changes in the client’s behavior and condition.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSurigao del Sur State University · 2015 — 2019
- Secondary SchoolJacinto P. Elpa National High School · 2011 — 2015
- Elementary School, Honor StudentTelaje Elementary School · 2005 — 2011
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