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Erwin C. — Mid-Level AI Automation Specialist from Philippines

Erwin C.

Mid-Level AI Automation Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Erwin C. is a seasoned Workflow & AI Automation Specialist with over 7 years of profound experience in operations and high-volume recruitment. Based in Pasig City, Philippines, Erwin has honed his expertise in quality assurance and process governance, contributing significantly in his role at WebTech Media Ltd SaaS, a tech-focused environment. With deep technical acuity in Zapier, Make.com, and Prompt Engineering, he excels at transforming complex operational requirements into robust, scalable automation workflows. Throughout his tenure, Erwin has effectively managed data-driven recruitment and implemented quality assurance workflows, underscoring his capacity for meticulous process optimization and workflow enhancement. His proficiency is further validated by certifications in No-Code Automation and Web Deployment, emphasizing his capability to design highly efficient systems in a product-driven ecosystem. Holding a Bachelor of Science in Computer Science from STI College, Erwin leverages his academic background to fortify his technical skillset, notably in API Integration and data filtering.

Experience

  • Operations & Recruitment Associate

    WebTech Media Ltd SaaS · 2017 — 2024
    Executed quality assurance workflows for digital platforms through the application of rule-based logic, validation steps, and error-detection processes. Authored structured technical documentation including SOPs, guidelines, and training flows that acted as process maps for automation blueprints and workflow sequences. Managed recruitment workflows driven by data, utilizing filters and criteria mapping alongside multi-step decision paths. Implemented structured communication flows and ensured operational consistency, which mirrored the systematic design of automated communication and service desk workflows via no-code tools. Participated in the entire operational lifecycle, enhancing skills in process optimization, system calibration, feedback loop creation, and workflow enhancement.

Skills & Expertise

AI and Data ScienceQuality AssuranceZapier / Make Automation ExpertNo-Code and OperationsTalent AcquisitionProject Management

Education

  • Bachelor of Science in Computer Science (BSCS)
    STI College, Quezon Avenue · 2009 — 2013

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