Estelita B.
Mid-Level Social Media Community Manager
Open to offersNew to PlatformAbout
Estelita B. is a results-driven Social Media Marketer and Community Manager with over three years of experience in managing online communities, creating engaging content, and supporting brand growth. At Toobit Exchange, from 2024 to 2026, she managed and moderated online communities across multiple platforms, crafted engaging posts, and tracked engagement metrics. As an Engagement Specialist at CoinW Exchange in 2023-2024, she developed innovative engagement campaigns and hosted community events. Previously at OuterWeb3 GameFi, she maintained community guidelines, fostering active user participation. Her prior experience includes roles at Huawei Mobile Philippines and Toys R Us, where she supported brand ambassador activities, drove customer engagement and sales growth. Estelita holds a Bachelor of Science in Business Administration, contributing to her strong foundation in customer engagement and content planning.
Experience
Community Manager
Toobit Exchange · 2024 — 2026Oversaw and moderated digital communities across various platforms. Addressed inquiries and swiftly resolved issues. Crafted engaging posts, announcements, and campaigns while monitoring engagement metrics and proposing enhancements.Engagement Specialist (Remote)
CoinW Exchange · 2023 — 2024Formulated engagement campaigns aimed at boosting community activity. Fostered strong relationships with users and facilitated discussions and community events. Provided performance insights and recommendations for improvement.Community Moderator
OuterWeb3 GameFi · 2023 — 2024Upheld community guidelines while moderating discussions. Guided new users and promoted active participation. Supported content publishing and engagement initiatives.Brand Ambassador / Customer Support Representative
Huawei Mobile Philippines · 2018 — 2022Assisted in creating demo scripts, presentations, and materials to facilitate the sales process. Collaborated with sales representatives to align demos with customer needs. Addressed technical inquiries from prospects and gathered feedback for sales and product team insights. Maintained current knowledge of products, industry trends, and competitive information while achieving sales targets.Sales Customer Service
Toys R Us · 2016 — 2018Engaged customers and managed sales support functions.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Human Resources Department and managementDavao city Philippines · 2011 — 2012
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