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Eunice A. — Junior Administrative Assistant from Kenya

Eunice A.

Junior Administrative Assistant

Kenya 1-2 years
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About

Eunice O. is an experienced Personal Assistant to the Director at Mercy Global Foundation, specializing in administration within the non-profit sector. Since August 2023, she has managed the Director’s calendar, scheduled meetings, and coordinated travel plans, while handling professional correspondence, drafting documents, and maintaining meticulous records. Her responsibilities extend to preparing donor reports, project updates, and facilitating communication with partners, clients, and community teams. Previously, Eunice supported customer service operations at Majorel Kenya, fielding inquiries and generating service reports, and provided financial and administrative assistance at The National Treasury and Equity Bank. She holds a Bachelor of Commerce in Finance, and leverages administrative support, calendar & email management, document preparation, and financial reporting support to ensure smooth organizational processes.

Experience

  • Personal Assistant to the Director

    Mercy Global Foundation · 2023 — Present
    Managed the calendar, scheduled meetings, and coordinated travel arrangements for the Director. Handled professional correspondence, drafted documents, and maintained comprehensive records. Took minutes during meetings and followed up on tasks assigned. Assisted with the preparation of donor reports and updates on projects. Engaged in communication with partners, clients, and community teams.
  • Customer Service Representative

    Majorel Kenya · 2022 — 2023
    Responded to customer inquiries through phone, email, and chat. Professionally resolved issues and updated customer records. Generated reports to enhance service processes. Reviewed financial documents for compliance and prepared reports, providing support for budget planning. Managed communication and official correspondence.
  • Intern

    The National Treasury · 2021 — 2022
    Reviewed financial documents and assisted in various administrative tasks.
  • Relationship Officer (Attachment)

    Equity Bank · 2019 — 2020
    Entered client information, updated databases, and ensured accuracy. Addressed client concerns and facilitated smooth service. Managed client records and documentation.

Skills & Expertise

Education

  • Bachelor of Commerce (Finance)
    University of Nairobi

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