Evangeline P.

Evangeline P., an entry-level Freight Assistant, brings robust experience in logistics operations and administrative tasks. With specialized training in freight brokerage and truck dispatching, Evangeline is adept at managing client communication and resolving time-sensitive issues with professionalism. Her role at Vistaprint as a Care Specialist involved multi-channel customer support, order management, and design assistance, which polished her skills in managing complex client interactions. Prior experience as an Account Executive at EXL Service, and a Customer Service Associate for Convergys, further enhanced her abilities in handling high-volume environments and achieving key performance metrics. Proficient in tools such as TMS Platforms, Load Boards, and Freight Class Calculators, Evangeline has a practical understanding of industry terms including LTL, FTL, and BOL. Her academic foundation is solidified with a Bachelor's degree in Architecture from the Technological University of the Philippines.