Evelyn M.

Evelyn M., based in Tegucigalpa, Honduras, is a seasoned professional specializing in customer service and problem-solving. As a Customer Service Representative at Teleperformance from March 2022 to March 2026, Evelyn excelled in providing targeted solutions to clients, offering technical support, and implementing processes and procedures to enhance service delivery. Her role involved active participation in handling calls and offering technical assistance through messaging platforms. Prior to this, she worked as a Consultation Technician at Proyecto Identifícate RNP/PNUD, where she contributed to operational tasks, managed inventories effectively, and supported executives, optimizing operational processes. Evelyn's journey began as an Academic Advisor at Ediciones Ramsés, where she honed her skills in data management and client engagement. She is currently pursuing a degree in Business Administration at Centro Universitario Tecnológico CEUTEC, maintaining a consistent academic performance. Her proficiency in both Spanish and English, combined with strong analytical skills and digital tools expertise, underscore her aptitude for professional communication and technical problem-solving.