Ever M.
Mid-Level Data Annotator
Open to offersNew to PlatformAbout
Ever E. is an experienced professional with a background in the BPO industry, technology, and Artificial Intelligence applications. With over a decade supporting US healthcare, financial services, pet insurance, and telecommunications sectors, Ever has handled customer service, document processing, and compliance tasks. Transitioning into freelancing, Ever has completed roles in data annotation and content review for a major social media company, enhancing training datasets for next-generation AI systems and leveraging tools such as generative AI platforms. Ever also supported Amazon sellers with order processing, account management, general product research, and KDP marketing, where responsibilities included outreach for book reviews, editing content, and designing A+ material. Proficient in CRM systems, cloud-based productivity suites, and multiple collaboration tools, Ever applies process-driven skills for efficiency and data quality across dynamic, remote work environments.
Experience
Data Annotator
Innodata · 2026 — PresentEngaged in reviewing and labeling online content for a major social media platform. Focused on ensuring accuracy and quality in data, contributing to the creation of AI training datasets. Provided feedback for process improvements and employed techniques like bounding boxes and polygons for labeling objects in images relevant to computer vision systems.Marketing Assistant (Amazon KDP)
Luckybird · 2023 — 2024Reached out to audiences to solicit reviews for published books and collaborated with the team to increase ratings. Involved in the editing process and researched high potential topics for proof of concept, also contributed to designing A+ content using AI-driven tools.Operations Specialist (Amazon Seller Central)
WHEELZY · 2023 — PresentHandled order processing by ensuring the accurate entry of customer orders on supplier websites and verifying order details including shipping information. Maintained effective communication with customers regarding order statuses and resolved fulfillment issues.Sales Representative
CXC Dental · 2022 — PresentConducted outbound cold calls to prospective dental practices, introducing the agency's marketing services. Engaged decision-makers to arrange appointments for consultations while qualifying leads on tailored marketing solutions.Senior Process Associate
Tata Consultancy Services · 2019 — 2022Provided customer support related to insurance policies and underwriting processes. Assisted clients with policy understanding and documentation, resolving concerns and ensuring high customer satisfaction levels.Customer Service Officer
PETSURE SERVICES INCORPORATED · 2017 — 2018Managed customer inquiries regarding pet insurance, focusing on resolving issues related to premiums and coverage options. Ensured accurate record-keeping and compliance with company policies.Customer Service Representative
Transcom | Australian Financial Company · 2013 — 2017Addressed customer queries related to post-paid plans and facilitated billing support. Assisted with plan changes, ensuring smooth transitions for customers.Collections Representative
Teleperformance | US Telco · 2010 — 2013Oversaw both inbound and outbound calls, assisting customers with account inquiries and providing payment options. Handled collections for debts across first-party and third-party accounts, ensuring compliance with documentation standards.
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