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Evonny E. — Mid-Level Technical Support Specialist from Philippines

Evonny E.

Mid-Level Technical Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Evonny E. is an experienced Executive Virtual Assistant with a background supporting industries such as banking, accounting, healthcare, and construction. At Concentrix, Evonny delivered technical support for MYOB’s banking and accounting systems, managed incident resolution, and ensured compliance through payroll and banking verification processes. In healthcare at Legato (Carelon), she specialized in eligibility verification, claims auditing, and HIPAA-compliant data privacy. Her tenure at EA - 5s Construction & Supply involved optimizing email workflows, managing internal communications, and strengthening vendor relations through strategic calls. Evonny’s strong command of calendar management, omnichannel correspondence, and file architecture is supported by her practical use of platforms like ClickUp, Asana, Google Workspace, and MYOB. She holds a Bachelor of Accounting Technology from the University of San Agustin.

Experience

  • Executive Virtual Assistant

    null · 2024 — 2026
    Coordinated strategic calendar management and time-blocking. Streamlined correspondence across all executive channels, managed high-priority scheduling, and facilitated stakeholder coordination.
  • null

    EA - 5s Construction & Supply · 2013 — 2015
    Optimized email workflows for internal communications, documented projects through systematic legal and local filing, ensured data integrity by streamlining entry for accurate tracking, and conducted strategic calls for vendor relations and procurement.
  • Chat / Email Support

    Concentrix
    Managed technical support for MYOB in banking and accounting. Facilitated proactive outbound resolution for incident management, created financial workflow documentation for client enablement, and performed payroll and banking verification for compliance and audit purposes.
  • Healthcare Assistant

    Legato (Carelon)
    Conducted eligibility verification for coverage validation in healthcare. Carried out precision auditing and resolution of claims and compliance, provided expert navigation of policy and plan for benefit consultation, and ensured strict HIPAA-compliant management of data privacy.

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