Faime L.
Junior Virtual Real Estate Assistant
Open to offersNew to PlatformPortfolios
About
I'm Icy Lim, a skilled Virtual Administrative Assistant with over four years of experience supporting real estate professionals through transaction coordination, administrative operations, and client service. I currently serve as a Hybrid Virtual Assistant at Composite Global Partners, where I provide end-to-end transactional support for buyers and sellers, create and manage property listings, coordinate property tours, and develop marketing materials that drive engagement and business growth.
My expertise includes CRM management, data entry, document preparation, calendar management, email management, and compliance tracking, ensuring smooth and efficient day-to-day operations. Prior to my current role, I worked as a Loan Support Specialist at Sun West Mortgage, where I reviewed loan documents, insurance, and title requirements while ensuring compliance and accuracy throughout the loan process.
I also gained valuable customer service experience as a Customer Service Associate in the BPO industry, strengthening my communication, problem-solving, and client relationship skills. My career began as an Elementary Teacher, where I developed strong organizational, time management, and interpersonal abilities that continue to support my success as a virtual professional.
I am highly detail-oriented, proactive, and committed to delivering reliable administrative and transactional support that helps businesses stay organized, compliant, and focused on growth.
Why hire me
Employers should hire me because I bring over four years of experience as a Virtual Assistant, Administrative Assistant, and Real Estate Transaction Coordinator. I am highly organized, detail-oriented, and proactive, with a proven ability to manage transactions from contract to close, coordinate listings and property tours, maintain CRM databases, and handle administrative tasks with accuracy and efficiency. My background in real estate, mortgage support, customer service, and education has strengthened my communication, problem-solving, and time-management skills. I am comfortable working independently, meeting deadlines, and adapting to changing priorities while maintaining a high level of professionalism. I take pride in being reliable, resourceful, and committed to delivering quality work that helps businesses stay organized, compliant, and productive. My goal is to make my employer's day-to-day operations smoother so they can focus on growing their business and serving their cli
Experience
Hybrid Virtual Assistant
Composite Global Partners (CGP) · 2024 — PresentHandles comprehensive transactional support for buyers and sellers, oversees the creation and publication of listings, arranges property tours, and develops various marketing materials to enhance engagement.Customer Service Associate & Tech Support
BPO Company · 2019 — 2021Provided attentive and knowledgeable online service to customers, assisting them in product navigation, answering inquiries, and resolving various issues.Loan Support
Sun West Mortgage · 2020 — 2021Examined and compared homeowners and flood insurance policies to ensure compliance with loan program and investor guidelines.Elementary Teacher
Innovative Systems Institute · 2018 — 2019Created and implemented a detailed weekly teaching plan for English, Filipino, Mathematics, Araling Panlipunan, Values, and MAPE, with objectives, activities, and assessments aligned with grade-specific standards.
Skills & Expertise
Education
- Bachelor of Elementary EducationBAI FAIME ICY L. MACALANGGAN · 2014 — 2018
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