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Faisal A. — Mid-Level B2B Sales and Customer Success Specialist from Pakistan

Faisal A.

Mid-Level B2B Sales and Customer Success Specialist

Pakistan 2-3 years
Open to offersNew to Platform
Languages
EnglishUrduArabic
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About

Faisal A. is a skilled Acquisition and Customer Success Specialist with over three years of experience in B2B sales and full-cycle client management. Based in Lahore, Pakistan, Faisal has successfully scaled a B2B manufacturing business to $29,000 in monthly new-client sales while ensuring high customer retention through exceptional issue resolution and dedicated support. His proficiency in translating complex technical specifications into actionable solutions enables him to maintain seamless operations and high client satisfaction. Faisal's notable achievements include managing end-to-end client support pipelines and leveraging his technical acumen with platforms like Salesforce, HubSpot, and Zoho CRM to resolve escalations and increase account revenue by 468% at CNS Manufacturing, LLC. As the Founder & Sales Executive at Stitch n Supply, LLC, he built a dual-purpose sales pipeline and served as a primary technical liaison, contributing to a loyal, high-retention customer base. Faisal is currently pursuing a B.S. in Mechanical Engineering.

Experience

  • Executive, Sales & Marketing Operations

    CNS Manufacturing, LLC · 2022 — 2025
    Facilitated substantial revenue growth by acquiring new accounts and delivering exceptional post-sale support. Delivered dedicated account management and tackled logistical or manufacturing challenges for B2B clients to ensure seamless remote service delivery. Identified growth opportunities within the existing client base, addressing pain points and converting them into expansion revenue through targeted outreach. Managed the complete client lifecycle remotely, integrating lead generation, technical product onboarding, and ongoing customer success without on-site support.
  • Founder & Sales Executive

    Stitch n Supply, LLC · 2023 — Present
    Established and oversaw a dual-purpose sales and technical support pipeline, communicating complex manufacturing capabilities to prospective buyers to generate significant monthly sales. Served as the primary technical product liaison, assisting clients with intricate product specifications, material sourcing, and prototyping to ensure alignment with client visions. Fostered client loyalty by consistently meeting turnaround commitments and effectively managing customer expectations to maintain high retention rates. Provided thorough customer support by quickly resolving production bottlenecks and ensuring high satisfaction across all accounts.

Skills & Expertise

Education

  • GCE Advanced Level
    Lahore Grammar School · — — 2020
  • GCE Ordinary Level
    Lahore Grammar School · — — 2018
  • Bachelor of Science, Mechanical Engineering
    University of Lahore

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