Faith J.

Faith Joy J. is an experienced professional with a background in the insurance brokerage and customer service industries, specializing in administrative support and client relations. Most recently serving as a Claims executive at Pacific Prime Global Management Services, Faith Joy J. has assisted clients in filing insurance claims, managed documentation, and maintained thorough records to ensure efficient resolution. She has collaborated directly with insurance companies, underwriters, and claims adjusters, providing updates and addressing concerns throughout the claims process. Her prior roles as a CSR at IPloy Staffing Solutions and Eperformax in Cebu City involved addressing account and billing inquiries, troubleshooting client issues, and maintaining accurate records. Proficient in claims processing and documentation, Microsoft Office Suite, and Google Workspace, she brings a detail-oriented approach to data entry and administrative management across the insurance and healthcare support sectors.