Mid-Level Quality Auditor
Open to offersNew to PlatformFaiyaz A. is an experienced professional based in Dhanbad, with a robust background in quality assurance and collections. He began his career at Teleperformance, serving as a Quality Auditor in the Amazon Email/Chat process from 2018 to 2024. In this role, he honed his skills in quality analysis and call monitoring, ensuring the highest standards of service and communication were maintained. Following this, he transitioned to Home Credit as a Senior Associate in collections, a role he has held since September 2024. His academic credentials include a Bachelor of Commerce degree from V.B.U (Hazaribagh). Technically adept, Faiyaz possesses proficiency in MS Word, MS Excel, and PowerPoint, alongside typing skills at 45 words per minute. His professional journey is complemented by traits such as teamwork and punctuality, making him a valuable asset to his current and future organizations.
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