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Farzana S. — Mid-Level Enrollment Specialist from Pakistan

Farzana S.

Mid-Level Enrollment Specialist

Pakistan 3-6 years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Farzana K. is an accomplished professional with a strong background in data analysis and academic support. She currently serves as an Enrollment Specialist at LUMS, where she applies her expertise in statistical analysis by processing large datasets to support the registrar's office. Her role involves liaising with various departments on matters related to student enrollment and records management, effectively utilizing platforms like Zambeel and PeopleSoft for student enrollment operations. Previously, Farzana was an Academic Support Officer at UMT, where she contributed to institutional rankings by managing university data for THE and QS metrics. She also facilitated LMS training and digitalization initiatives, showcasing her ability in managing modern educational technologies. Farzana holds a BS Hons in Statistics from Lahore College for Women University and is proficient in tools such as SPSS, Minitab, and Tableau, demonstrating a solid command of data representation and analysis. Her proficiencies also encompass effective communication and technical literacy, underscoring her capability to navigate complex academic environments.

Experience

  • Enrollment Specialist

    LUMS · 2022 — Present
    Collects, processes, and performs statistical analysis on large datasets. Engages with administrative and academic departments on enrollment, grading, and degree completion. Manages various aspects of the student lifecycle and associated records. Configures Zambeel for student enrollment appointments and handles course enrollments, drops, or swaps upon departmental requests. Collaborates with team members for Zambeel and PeopleSoft enhancements and provides customer service during critical periods.
  • Academic Support Officer

    UMT · 2020 — 2022
    Responsible for collecting and uploading university data related to THE and QS rankings and analyzing LMS usage data. Provides requested data to different departments and schedules LMS training for faculty while maintaining training records. Observes faculty lectures to deliver feedback, tracks the digitalization scorecard implementation, and resolves queries via HELPDESK. Conducts training for faculty and students on LMS and other platforms, and creates user guides and nano-tutorials.
  • Intern

    University of Management and Technology · 2020 — 2020
    Offered 24/7 technical support to faculty during COVID-19 and prepared performance reports for English Immersion I students. Provided training and support on ZOOM, delivered LMS training sessions, and generated various reports on LMS usage. Resolved issues via ITHELPTDESK.
  • Usher

    UMT Ushers Club · 2018 — Present
  • Intern

    Punjab Bureau of Statistics · 2017 — 2017
    Cross-checked data from the Agriculture Department and updated it in Excel. Updated Health Department data and analyzed it, presenting findings in graphical format.

Skills & Expertise

Education

  • BS Hons (Statistics)
    Lahore College For Women University Lahore · 2013 — 2017
  • Intermediate (ICS)
    Superior group of Colleges, Depalpur · 2011 — 2013
  • Matriculation
    Paradise Model High School Rajowal, Okara · 2009 — 2011

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