Fatima A.

Fatima P. is an experienced Customer Service Representative with a proven track record in the business process outsourcing (BPO), sales, financial services, telecommunications, and travel industries. At eBusiness BPO, Inc., she handled membership account management, telemarketing for security cameras, and financial assistance, directly supporting clients with refunds and payment options. As a Travel Consultant at Exl Service Philippines, Inc., Fatima assisted business travelers with flight, hotel, and transportation arrangements. At The Results Companies and Concentrix CVG, Inc., she provided solutions for client billing concerns and plan subscriptions, matching communication devices and services to clients' needs. Most recently at Go2Bank, Fatima resolved online monetary issues including card management and account investigations. She demonstrates strong proficiency in CRM tools, financial transactions, account management, and Microsoft Word. She has been recognized as a top seller and agent, and was a candidate for Assistant Manager.