Mid-Level Customer Service Specialist
Open to offersNew to PlatformClouie A. is an experienced customer service professional with a solid track record at IBEX Global Solutions, where he served as a Customer Service Representative, demonstrating proficiency in both driver support and customer care for Amazon logistics. During his tenure, he was recognized for "Outstanding Performance" and effectively maximized incentives through consistent high scores. His ability to handle escalations and conduct quality audits as a Quality Analyst underscores his analytical capacities. At VXI Global Holdings B.V., Clouie excelled as an Account Associate, managing sales and billing inquiries and providing floor support for new hires. With a strong foundation in digital tools, he is proficient in MS Excel, Photoshop, and Canva, enhancing his capabilities in visual arts and graphic design. Currently pursuing a Bachelor of Arts in History at the Polytechnic University of the Philippines, he combines his educational insights with practical experience. His role at The VA Hub further showcases his versatility in virtual assistance, graphic design, and administrative management.