Faye A.
Junior Hotel Reservations Coordinator
Open to offersNew to PlatformAbout
Faye Angela A. is a Hospitality Management graduate with hands-on experience in the hotel industry and events management. Serving as a Reservations Coordinator for I’M Hotel, I’M Onsen Spa, and Oakwood Makati Avenue, she handled room bookings, guest inquiries, and payment processes across multiple platforms, using systems such as EHORs PMS software. Faye is adept at compiling daily occupancy reports and facilitating smooth guest check-ins for both local and international clients. She also worked as a part-time Event Coordinator at FEP Events Management in Lucena City, managing on-site execution and collaborating efficiently with vendors. Faye holds an NCIII certification in Events Management from TESDA and is Civil Service eligible by CSC Philippines.
Experience
Reservations Coordinator
I’M Hotel (World Hotels Makati Inc.) · 2024 — 2025Coordinated reservations across I’M Hotel, I’M Onsen Spa, and Oakwood Makati Avenue (Ascott), assisting guests with planning and making bookings through channels such as email, phone calls, and social media. Entered payment details and reservation data into the EHORs PMS system using information from bank transfers, credit cards, checks, or cash. Supported arrival and check-in procedures and provided guest service by addressing needs and reporting status updates to supervisors. Contributed to the preparation of daily occupancy reports for I’M Hotel, Hotel H2O, and Oakwood Makati Avenue.Event Coordinator
FEP Events Management · 2024 — 2024Oversaw event operations for a season wedding planner position serving an OFW client, ensuring planned execution and addressing any issues, while coordinating with vendors and clients throughout the process.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementManuel S. Enverga University Foundation · 2020 — 2024
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