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Fazle R. — Mid-Level Banking Relationship Officer from Bangladesh

Fazle R.

Mid-Level Banking Relationship Officer

Bangladesh 3-6 years 20 USD per day
Open to offersNew to Platform
Languages
English
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About

Fazle R. is a seasoned Senior Relationship Officer at Brac Bank PLC. His career in the financial sector is marked by a commitment to fostering strong customer relationships and expanding service offerings. With an ability to work diligently to meet targets, he has excelled in advising customers on bank services including loans and credit cards. Prior to his current role, Fazle served as an Assistant Relationship Officer at the same bank, where he further honed his customer service skills by resolving issues related to banking services and accounts. His professional journey began as a Customer Manager at Grameenphone, where he specialized in complaint management and the Bankers Automated Clearing System (BACS). Fazle holds a Master's in Business Administration from National University and is proficient in banking software and tools such as HTML, Finacle, and Oracle. Based in Hajigonj, Chandpur, Bangladesh, he brings a wealth of knowledge and experience to his team.

Experience

  • Senior Relationship Officer

    Brac Bank PLC · 2021 — Present
    Cultivated customer relationships and sought potential leads to broaden service offerings. Managed issues with banking accounts and provided guidance on bank services to meet customer needs.
  • Assistant Relationship Officer

    Brac Bank PLC · 2019 — 2021
    Fostered positive client relationships and pursued new leads to expand available banking products and services. Resolved banking issues and offered advice on various services, including loans and credit cards.
  • Customer Manager

    Grameenphone · 2017 — 2019
    Handled service-related issues and managed complaint resolutions. Engaged in customer service and onboarding of high-value clients while promoting core products such as credit cards and personal loans. Conducted balance sheet analysis and ensured compliance with financial regulations.

Skills & Expertise

Education

  • Masters of Business Administration
    National University · — — 2019
  • Bachelor of Business Administration
    National University · — — 2016
  • Bachelor
    Donia University College · — — 2013
  • High School
    Belchow High School · — — 2011

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