Felecia S.
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Felecia A. is an accomplished Client Relations Manager and Candidate Property Practitioner with significant expertise in the real estate and financial services industries. She currently excels at cold calling, lead qualification, and client engagement, building robust relationships between businesses and their clients. At Liberty Life, Felecia effectively manages outbound communications, nurtures client connections, and meets performance milestones, demonstrating her adeptness at handling complex client information and resolving queries. Similarly, in her role at Haus Properties, she facilitates property transactions, qualifies leads, and coordinates appointments for agents, providing a professional service to buyers, sellers, landlords, and tenants. A competent communicator in both English and Afrikaans, Felecia is well-suited for remote work, bringing strong organizational skills and dedication to her roles.
Experience
Client Relations Manager
Liberty LifeExecuted outbound calls to both existing and potential clients, developed and sustained long-term relationships, articulated product details clearly and professionally via phone, addressed objections and resolved client inquiries, safeguarded confidential client information, and fulfilled service and performance objectives.Candidate Property Practitioner
Haus PropertiesPerformed cold calling and followed up with buyers, sellers, landlords, and tenants while evaluating leads and pinpointing serious prospects. Scheduled appointments and viewings for property agents and ensured accurate maintenance of client records and follow-ups, providing professional service throughout the property transaction process.
Skills & Expertise
Education
- Grade 12Spine Road High School
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