Felipe S.
Mid-Level Business Development Representative
Open to offersNew to PlatformAbout
Felipe S. is a seasoned professional experienced in technology, finance, hospitality, and education sectors. As a Business Development Representative at Every.io, Felipe manages the full sales cycle for a platform uniting banking, payroll, HR, bookkeeping, and tax functions, focusing on back-office optimization for startup founders. At IBM Brasil, he executed customer relationship management, portfolio oversight, contract auditing, and commercial financing. Felipe also advanced digital transformation as a Digitization Specialist, leveraging generative AI, agile methodologies, and digital tools to propel automation and business process efficiencies. His background further includes sales development, high-end front desk hospitality, bilingual wedding officiant services, and banking operations at HSBC. He holds a philosophy degree from UERJ and has earned certifications in Enterprise Design Thinking, Agile Explorer, and Consulting Business Value Delivery.
Experience
Business Development Representative (BDR)
Every.io · 2026 — PresentThe BDR is accountable for the complete sales process, from prospecting to closing, assisting startup founders in optimizing back-office operations using an all-in-one platform encompassing banking, payroll, HR, bookkeeping, and taxes. This role involves identifying and engaging promising startups, conducting discovery calls, showcasing product value, addressing objections, and finalizing contracts.Customer Relationship Representative (CRR)
IBM Brasil – Indústria Máquinas e Serviços Ltda. · 2012 — 2025This position entails managing client and partner relations related to IBM financing agreements, including portfolio management, contract audits, invoice dispute resolution, and overseeing commercial financing operations. The role also supports sales by contributing to performance tracking, process optimization, and enhancing internal controls.Luxury Hotel Front Desk Attendant
Windsor Atlantica Hotel · 2011 — 2012This role involved providing outstanding guest service in a luxury hotel setting, managing check-ins and check-outs, and offering concierge assistance. Responsibilities included handling reservations and swiftly addressing guest concerns to ensure a personalized experience that meets high service standards.ESL School Front Desk Attendant
Language Systems International College of English · 2009 — 2010Served as the initial point of contact for international students by offering administrative and customer support within a diverse educational setting. Duties included managing inquiries, scheduling classes, and handling registration processes to maintain smooth daily operations while supporting faculty with documentation and communication.Bank Teller
HSBC Bank Brasil S.A · 2001 — 2008As a bank teller, responsibilities comprised performing various financial transactions, including deposits, transfers, withdrawals, money orders, and loan requests, while accurately managing and accounting for numerous transactions daily.Digitization Specialist
IBM Brasil – Indústria Máquinas e Serviços Ltda.In this capacity, a trusted advisor role was established to facilitate sales transformation and automation for IBM clients using digital tools, AI, and agile methodologies. The focus was on delivering enhanced client journeys and accelerating time-to-value through business process expertise and collaborative efforts.Sales Development Representative (SDR)
IBM Brasil – Indústria Máquinas e Serviços Ltda.As the initial contact for inbound sales, responsibilities included lead qualification, client engagement, and generating the sales pipeline. By aligning client requirements with IBM solutions, delivering product demonstrations, and utilizing digital tools and social selling, the SDR aimed to convert leads into sales-qualified opportunities.
Skills & Expertise
Education
- Bachelor`s degree in PhilosophyRIO DE JANEIRO STATE UNIVERSITY (UERJ) - BRAZIL
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