Felizardo M.

Felizardo M. is an accomplished IT Technician with extensive experience in both hardware and software domains, having worked at notable organizations like Anakciano Dressing Plant and Tramdamus Construction Management Corporation. During his tenure, he excelled in maintaining computer systems and devices, offering seamless technical support without casualties, and conducting both hardware and software repairs. He also played a crucial role in SAPB1 application maintenance and administered user access based on departmental requirements. At Eagle Fleet Connection LLC, Felizardo applied his system administration skills as a Truck Dispatcher, handling load coordination and driver support across North America. His customer service expertise was further honed at Teleperformance Cagayan De Oro as an Operation Customer Expert for a T-Mobile account, where he successfully managed customer queries, processed transactions, and consistently met sales targets. Felizardo's educational background includes a BS in IT from Mindanao State University IIT, further cementing his expertise in the IT industry.