Fernanda V.

Fernanda V. is a seasoned Customer Service & Sales Specialist with over two decades of professional experience. She has honed her expertise in Customer Support, focusing on both commercial management and client relations. With more than 20 years in sales and direct customer interaction, Fernanda is well-versed in managing inquiries through multiple channels, including chat, phone, and video calls. Her independent work as a real estate agent emphasizes her skill in personalized care for national and international clients, efficient administration, and coordination of meetings. Additionally, she possesses a talent for content creation and basic social media management, utilizing tools such as Notion, Canva, and Microsoft Office. As a bilingual support expert, fluent in Spanish and proficient in English, Fernanda is adept at building and maintaining client loyalty and satisfaction in remote settings from Peru.