Fernando A.
Open to offersNew to PlatformAbout
Fernando A. is a University of Guelph graduate with a Bachelor's degree in Sociology, possessing a rich background in legal services, client reception and support, and sales. His professional journey has highlighted his adeptness in managing long-term client relationships, administering databases, and identifying client needs through strategic communication. In his role as a Legal Assistant at Ponnock Law, PLC, Fernando efficiently managed client files, maintained confidentiality, and supported legal operations through drafting and organizing legal documents. Previously, as a Research Assistant at the University of Guelph, he handled large datasets and generated insights using data analysis. Fernando's bilingual capabilities in English and Spanish further enable him to thrive in diverse professional settings. His experience extends to international student outreach, where he served as an International Student Ambassador, enhancing student engagement and support strategies.
Experience
Legal Assistant, Attorney Assistant
Ponnock Law, PLC · 2026 — 2026Managed client files, case documents, and legal records using CRM software while ensuring confidentiality. Assisted with client intake, correspondence, scheduling, and case follow-ups, serving as a communication liaison among clients, attorneys, courts, and third parties. Supported legal operations by drafting documents, organizing discovery materials, preparing case summaries, and aiding in e-filing procedures. Maintained attorney calendars, tracked deadlines and case progress, and performed various administrative tasks such as billing support and note transcription.Research Assistant
University of Guelph · 2025 — 2026Managed and organized large datasets, focusing on data accuracy and integrity. Collected and analyzed specific data points to identify patterns and generate insights. Maintained thorough procedural documentation to ensure transparency and reproducibility. Exercised discretion by anonymizing participant information and securely managing demographic data.Sales Associate
JYSK Retail Store · 2025 — 2026Interacted with customers to assess needs and provide product recommendations. Coordinated with team members for timely and accurate order fulfillment. Maintained organized records of purchases, returns, and transactions for reporting.International Student Ambassador
University of Guelph · 2023 — 2025Handled inquiries from international students while following departmental policies. Collaborated with staff to enhance outreach strategies and improve student support services. Represented the University in webinars and information sessions to promote engagement among international students.Independent Sales Contractor
Rmes Incorporation · 2024 — 2024Conducted door-to-door sales of technological products by utilizing product knowledge and persuasive communication. Developed client relationships through strong interpersonal skills and effective follow-up.Call Centre Representative
University of Guelph · 2024 — 2024Supported international recruitment by responding to prospective students’ questions. Documented key information, such as frequently asked questions and interests, for departmental use.2nd Year Representative
University of Guelph · 2023 — 2024Acted as a liaison between Sociology and Anthropology Society (SOAN) students and Society leadership. Assisted in planning events and developing outreach strategies to enhance student engagement.
Skills & Expertise
Education
- Bachelor's in SociologyUniversity of Guelph · 2022 — 2025
- International BaccalaureateAcademia Británica Cuscatleca · 2007 — 2022
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