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Fezeka T. — Mid-Level Travel Consultant from South Africa

Fezeka T.

Mid-Level Travel Consultant

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Fezeka I. is a seasoned professional with a robust background exceeding a decade in industries encompassing sales, customer service, administration, travel coordination, and hospitality operations. Currently serving as a Travel Expert at Flight Centre Travel Group in Johannesburg, she adeptly manages both domestic and international bookings using the Amadeus GDS system. Fezeka is proficient in handling quotations, invoices, and payment processes, ensuring seamless and customized itineraries for clients. Her previous role as a Sales Consultant at Fzik Pty Ltd involved full-cycle sales management and substantial contributions to marketing and promotions. Additionally, her culinary expertise was honed as a Senior Chef de Partie at Palala Boutique Game Lodge, where she excelled in kitchen workflow management and quality assurance. An honours graduate in Tourism Management from North West University, Fezeka is also skilled in CRM systems, financial administration, and social media engagement, bringing a comprehensive skill set to her multifaceted career.

Experience

  • Travel Expert

    Flight Centre Travel Group · 2025 — Present
    Utilized Amadeus GDS to manage both domestic and international travel bookings. Generated invoices and followed up on payments. Developed customized itineraries based on client preferences. Ensured accurate maintenance of administrative records while addressing booking issues, cancellations, and refunds. Actively promoted additional services to consistently achieve sales targets.
  • Sales Consultant

    Fzik Pty Ltd / Sibahle Skin · 2018 — 2025
    Oversaw the entire sales cycle and customer retention processes. Handled order processing alongside inventory and sales logs. Engaged in supporting marketing efforts and social media communication. Contributed to product promotions aimed at enhancing revenue growth.
  • Senior Chef de Partie

    Palala Boutique Game Lodge & Spa · 2018 — 2018
    Managed daily kitchen operations, ensuring efficient workflow. Controlled stock levels and maintained hygiene standards. Delivered consistent food quality during high-pressure situations.
  • Private Chef

    Self Employed · 2018 — 2018
    Oversaw menu planning, budgeting, and procurement activities. Coordinated events while ensuring high levels of client satisfaction.
  • Breakfast Chef

    Cordis Hotel (New Zealand) · 2017 — 2018
    Prepared meals in high volumes for international guests while maintaining a focus on quality and efficiency.

Skills & Expertise

Education

  • BA Honours in Tourism Management
    North West University · — — 2024
  • BA in Tourism Management
    North West University · — — 2023
  • Diploma in Patisserie Studies
    Food & Beverage Institute · — — 2017

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