Fie H.

Fie H. N. is a seasoned professional with over five years of experience spanning customer service, executive assistance, and translation sectors. At Nityo Infotech Services, Fie skillfully executes customer service strategies that align with corporate objectives and has championed cross-functional collaboration to swiftly resolve client issues related to account management, order delays, and logistics. Her role involves translating and managing Mandarin-language documents, ensuring seamless communication across departments. During her tenure at Cloversoft Solutions Inc., Fie excelled as an Executive Assistant, adeptly scheduling meetings, handling recruitment for Chinese speakers, and guiding managers on employee relations while maintaining compliance with company policies. Her academic foundation in Chinese Language and Business from Jinan University's School of Language empowers her to apply a bilingual approach to her diverse responsibilities. Fie's proficiency in Digital Marketing, Excel, and maintenance of internal Microsoft systems further augment her capability to drive operational efficiency.