FIRAS R.

I bring a combination of analytical thinking, strong communication skills, and a proactive work ethic. As an Independent Marketing Contractor and through my previous consulting experience, I have managed client communications, administrative tasks, reporting, data analysis, online research, and cross-functional coordination while consistently meeting deadlines in remote environments. I am highly organized, detail-oriented, and quick to adapt to new tools and processes. I take ownership of my work, learn independently, and enjoy solving problems rather than waiting for direction. Whether supporting customers, managing projects, or improving workflows, I focus on delivering accurate, high-quality results. I am dependable, eager to grow, and committed to making a positive impact on the team from day one.

• QA/QC Electrical Engineer

  Contractor Independence Marketing LLC · 2021 — 2026
  Inspected products, equipment, and instruments such as transformers, MV/LV cables, switchgear, and panel boards. Monitored approved site plan implementation according to engineering standards while ensuring compliance with regulatory requirements and technical specifications. Analyzed field construction issues and provided complete project support until completion. Maintained quality control files and provided daily inspection reports. Implemented quality audits and issued reports for corrective actions and non-conformance. Ensured clarity of project and technical requirements with clients and suppliers while obtaining complete turnover documentation for invoicing. Assisted in reviewing material submittals and participated in pre-commissioning and final commissioning activities.

• Office Manager

  Ladubee International Sdn Bhd · 2018 — 2020
  Established and maintained partnerships with U.S. healthcare facilities and staffing agencies. Ensured compliance with USCIS, CGFNS, state boards, and regulatory bodies. Managed ATS and CRM systems to automate workflows and track pipelines. Coordinated with legal teams on immigration and credentialing processes while developing SOPs and training for standardization. Executed marketing campaigns aimed at recruiting international nurses and tracked key performance indicators to assess hiring and placement success.

• Engineer Lead Video Game Resource Gatherer

  Zambo Producton Enterprise Sdn Bhd · 2017 — 2019
  As a Video Game Resource Gatherer, I was responsible for efficiently collecting, organizing, and managing in-game resources to support gameplay objectives. I followed established strategies and gameplay instructions to maximize resource collection while maintaining accuracy and productivity. The role required strong attention to detail, consistency, and effective communication to report progress and collaborate on improving resource-gathering methods. Key Responsibilities: Gathered in-game resources from designated locations using efficient collection techniques. Organized and managed collected resources within in-game storage systems. Followed detailed gameplay instructions and operational procedures. Monitored inventory levels and maintained accurate resource stockpiles. Reported progress, completed assigned objectives, and communicated

• Engineer Consultant

  GameOne Sdn Bhd · 2016 — 2017
  Executed the company’s technology roadmap and product architecture. Led teams in the development of gaming platforms, web applications, and backend systems while supervising the integration of emerging technologies such as AI and cloud computing. Oversaw IT infrastructure and cybersecurity measures to optimize system performance. Collaborated with product and design teams to ensure alignment of technical features with user experience objectives. Directed DevOps and deployment pipelines to facilitate secure product releases while managing vendor relationships.

• Network Operator Controller Engineer

  IX Telecommunication Sdn Bhd · 2015 — 2016
  Monitored global network operations to maintain uptime and service continuity. Responded to alerts and system faults utilizing network monitoring tools. Conducted initial troubleshooting for connectivity issues with routers, switches, and firewalls. Collaborated with field support teams to resolve outages while maintaining logs of incidents and escalations. Ensured network performance through proactive monitoring and participated in routine maintenance tasks.

• QA/QC Engineer

  Ferco Seating Systems (M) Sdn Bhd · 2014 — 2015
  Facilitated technical interactions with clients, consultants, and contractors while performing material inspections to ensure project specification compliance. Secured necessary approvals for materials and documents. Prepared commissioning schedules in collaboration with suppliers. Oversaw installation and commissioning of HV/EHV switchgears and LV/HV panels, ensuring safety protocol adherence during inspections.

• Assistant Engineer (Maintenance)

  Agensi Pekerjaan SRM Sdn Bhd · 2012 — 2013
  Planned preventive maintenance activities for plant operations and conducted maintenance on critical equipment including SF6 breakers and vacuum circuit breakers. Allocated and supervised daily maintenance tasks for technicians while developing preventive maintenance plans based on analysis. Conducted root cause analyses of breakdowns and ensured compliance with quality management system practices.

• Bachelor in Electrical and Electronic Engineering

  Nilai University, Malaysia · 2011 — 2015
• Diploma in Electrical and Electronic Engineering

  Nilai University, Malaysia · 2008 — 2010
• in Science and Engineering

  Nilai University, Malaysia