firas G.
Junior IT Support Specialist
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About
Firas G. is a detail-oriented IT professional with hands-on experience in IT support, troubleshooting, and system maintenance across institutional and freelance settings. As an IT Support Specialist, he handled installation, security assurance, and technical issue resolution while assisting end users. Firas contributed to project execution at the Chamber of Commerce, Industry and Agriculture in Saida and South Lebanon, where he supported operations through reporting and coordination. His experience extends to networking and firewall security, specifically with Sophos Firewall, combined with administrative support and social media management such as content creation and audience engagement. Firas holds a Bachelor's degree in Information Technology and relevant certifications in advanced IT troubleshooting and network security.
Experience
IT Support Specialist
FreelanceInstalled and maintained systems, addressed technical issues, ensured security measures, and provided user support.Project Assistant
Chamber of Commerce, Industry and Agriculture in Saida and South LebanonAssisted in executing projects, prepared reports, coordinated various tasks, and supported operational needs.Back Office & Administrative Support
Company not specifiedConducted data entry, managed documentation processes, and handled daily administrative responsibilities.Social Media Management
Company not specifiedOversaw social media pages, developed content, scheduled posts, and engaged with the audience.
Skills & Expertise
Education
- Bachelor’s Degree in Information TechnologyInstitution not specified
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