Firman A.
Mid-Level Banking Internal Control Specialist
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Firman A. has built a diverse career across the banking, logistics, and IT maintenance sectors in Indonesia. Beginning as a computer maintenance technician at a rental service in Bandung (2002–2003), he later served as warehouse staff at a spring bed distributor in Surabaya. Most notably, from 2004 to 2025, Firman held multiple critical roles at PT Bank Mandiri, including Asisten Small Business Officer, Teller, GA-HR Admin, and Verifikator & Business Control. His responsibilities included credit operations, transactional processing, HR and GA administration, internal document verification, and fraud detection. Firman has performed internal audit, credit compliance, document management, and data analysis strictly within banking operations, supporting credit analysis, daily transaction oversight, and administrative processes for over a decade.
Experience
Verifikator dan Business Control
PT Bank Mandiri · 2011 — 2025Performed routine checks on CSR transaction documents, such as account openings and ATM card issuances. Reviewed daily teller transaction documents, which included cash deposits, fund transfers, and international transactions. Inspected GA expenditure notes, verified petty cash balances, and conducted stock takes of securities and cash in the vault. Ensured completeness of credit application documents and compliance before fund disbursement. Identified instances of credit fraud, such as document forgery, lapping, and misappropriation of credit disbursement.GA dan HR Admin
PT Bank Mandiri · 2009 — 2011Compiled attendance records, overtime, and civil status updates for employees. Created expenditure notes according to GA financial reports while considering branch budgets. Conducted regular checks on office property and inventory regarding operational viability. Organized work for third-party services such as drivers, security, cleaning services, and office boys. Coordinated with Area and Regional offices regarding employee transfers and rotations. Communicated with clients for document clarification and completeness. Assisted in the administration and filing of HR and GA documents as per compliance standards.Teller
PT Bank Mandiri · 2006 — 2008Executed financial transactions for clients, including deposits, withdrawals, interbank transfers, and bill payments. Ensured that every transaction was conducted accurately and in line with strict security protocols. Managed and finalized all cash and non-cash transactions swiftly while providing transaction receipts to clients. Conducted Host to Host Posting for Pertamina's fuel supply orders. Maintained positive relationships with clients by delivering friendly and professional service. Documented transactions and archived records following bank operational standards.Asisten Small Business Officer (ASBO) & Credit Operations
PT Bank Mandiri · 2004 — 2006Assisted in collecting data on potential debtors for credit analysis needs. Conducted initial verification of credit application documents in accordance with Bank Mandiri procedures. Prepared initial credit analysis reports and entered data into the bank's internal system. Performed light field surveys to cross-check debtor's business and residency data. Accompanied the credit marketing team in canvassing activities for potential new clients. Communicated with clients to clarify and complete documentation. Aided in the administration process and filing of credit documents adhering to compliance standards. Supported the monitoring of credit portfolios and reporting on the status of applications.
Skills & Expertise
Education
- Incomplete degree in Russian LiteratureSastra Rusia Unpad · 1999 — 2003
- S1 AkuntansiSTIE STEMBI Bandung · 1997 — 2002
- Senior high schoolSenior high school 6 Cirebon · 1997 — Present
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