Flor M.
Junior HR Administrator
Open to offersNew to PlatformAbout
Flor Maris Andrea R. is a seasoned Human Resource professional with experience across business process outsourcing, cooperative services, metal trading, and financial planning in the Philippines. At Teleperformance, serving as an HR Helpdesk Representative, Flor managed high-volume email communications, efficiently handled final pay processing issues, and collaborated with departments like Payroll and Finance, applying strong email management and documentation skills. With Stronglinks Service Cooperative, Flor oversaw human resources operations for a workforce exceeding 200 personnel, managing end-to-end recruitment, timekeeping, and HR reporting. Earlier, at Ever Glory Metal Trading Corp., Flor was responsible for precise data encoding of distributor receipts. As a licensed financial advisor at PhilAM Life, Flor provided tailored insurance solutions and maintained regulatory compliance. Flor holds a BS in Business Management major in Operations and certifications in insurance and Six Sigma Yellow Belt Basics.
Experience
HR Helpdesk Representative
Teleperformance · 2022 — 2026Managed a high volume of email interactions concerning the final pay processing of former employees. Collaborated with internal teams such as Payroll, Finance, and Operations to verify employment records and resolve discrepancies. Conducted detailed reviews of final pay inquiries while maintaining strict confidentiality of sensitive employee information.HR Helpdesk Representative
Stronglinks Service Cooperative · 2020 — 2021Oversaw human resources functions for a workforce exceeding 200 personnel. Supported comprehensive recruitment activities including applicant screening and onboarding. Maintained precise employee records and prepared various HR reports to aid management decisions. Monitored attendance, addressed employee relations issues, and worked closely with the head office to ensure compliance and efficient operations.Customer Service Associate Encoder
Ever Glory Metal Trading Corp. · 2019 — 2019Encoded receipts received from distributors with a high level of accuracy. Organized receipt data to ensure proper documentation and reference.Financial Advisor
PhilAM Life - Mortel Associates · 2018 — 2018Provided clients with customized financial planning and insurance solutions. Assisted clients in choosing suitable policies and assured compliance with regulatory standards.
Skills & Expertise
Education
- BS Business Management major in OperationsSTI College · 2014 — 2018
- HighschoolSt. Paul College of Bocaue · 2004 — 2008
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