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Flordeliza F. — Mid-Level Virtual Assistant Coordinator from Philippines

Flordeliza F.

Mid-Level Virtual Assistant Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Flordeliza F. is an experienced Executive Virtual Assistant and administrative professional with nearly 14 years of work across administration, paralegal services, customer support, real estate, process improvement, and broadcast media. She has served in diverse roles, including Billing & Accounts Coordinator for Australian psychology clinics, handling Medicare rebates, insurance liaison, invoicing, and financial reconciliation using platforms such as Halaxy and PracSuite. Flordeliza supported executive operations for TV5 in the Philippines, specialized in executive calendar and document management, and administered legal processes for Australian clients, leveraging legal research and contract drafting. Her remote experience spans global companies, coordinating with US, UK, Australian, and NZ-based clients, utilizing tools like HubSpot, Salesforce, Sierra Interactive, and industry-specific systems in both healthcare and real estate domains.

Experience

  • Paralegal Administration Officer

    The Club Group Global Pty Ltd · 2025 — 2026
    Drafted legal documents such as service contracts, agreements, and correspondence while conducting legal research. Possessed a solid understanding of Australian legal terminology and documentation practices, providing support within a legal context.

  • Billing & Accounts Coordinator

    VITALITY UNLEASHED PSYCHOLOGY · 2024 — 2025
    Coordinated billing processes and accounts management for an Australian psychology clinic, including client intake via Dialpad. Engaged with NDIS, Workcover QLD, and other mental health insurance frameworks, overseeing Medicare rebates, invoicing, and accounts receivable reconciliations. Developed billing standard operating procedures and financial policies, while facilitating communication with Psyche Practitioners and Clients using Halaxy and PracSuite.

  • Online Business Manager (OBM)

    Mural Nomad · 2025 — 2025
    Provided organizational and administrative support, focusing on operational excellence as a remote worker on a project basis via Upwork.

  • Virtual Legal Secretary

    New Zealand · 2023 — 2023
    Managed work in progress reports, aged receivables, and invoicing tasks through Actionstep, supporting a barrister's office on a project basis.

  • Virtual Assistant

    Someone.Health · 2022 — 2023
    Delivered full-time virtual assistance for a psychology practice, supporting administrative needs and client interactions.

  • Virtual Assistant

    AFC Mortgage Group · 2021 — 2022
    Performed various administrative tasks as a virtual assistant, contributing to operational functions.

  • Virtual Assistant

    Jibble.io · 2020 — 2021
    Engaged as a virtual assistant, completing designated tasks and supporting business operations remotely.

  • Virtual Assistant

    Deputy.com · 2020 — 2021
    Assisted in various virtual tasks aimed at enhancing business efficiency while performing remote responsibilities.

  • Remote Support

    The Club Token · 2021 — 2021
    Worked remotely on a cryptocurrency and membership platform, providing support in administrative functions.

  • Executive, Virtual Administrative Leadership

    The Blue Storm Group · 2010 — 2020
    Undertook roles as Executive Assistant, Administrative Officer, and Virtual Assistant, providing support to clients across multiple countries including Australia, New Zealand, USA, Malaysia, and Singapore. Managed calendars, emails, travel arrangements, and stakeholder communications. Developed policies and improved billing systems while streamlining administrative processes and maintaining strong documentation practices.

  • Administrative Officer

    TV5- Associated Broadcasting Company · 2011 — 2013
    Managed executive calendars, coordinated payroll, tax payments, and billing for advertising agencies while overseeing television program events and operations.

  • Senior Online English Tutor

    Eazycomm - Network Technology Co. LTD · 2010 — 2012
    Conducted online English tutoring sessions, providing educational assistance and support to students.

  • Technical Support L2

    Teletech Customer Care Management · 2006 — 2010
    Provided level 2 technical support for Verizon Online DSL USA, handling customer inquiries and troubleshooting issues.

  • Secretary to the Staff Capt

    Carnival Cruise Lines · 2005 — 2005
    Fulfilled secretarial duties for the staff captain, supporting onboard administrative functions.

  • Administrative Officer

    Audience Impact, Inc. · 2003 — 2004
    Executed administrative tasks in support of organizational operations, contributing to overall efficiency.

  • Administrative Role

    RGMA Network, Inc. · 2002 — 2002
    Played a role in administrative responsibilities, supporting daily operations within the organization.

Skills & Expertise

LegalAndroid DeveloperAccount ManagementVirtual AssistantBootstrap DeveloperCustomer Service Representative

Education

  • PARALEGAL
    Not Specified · 2023 — 2023
  • MASTERS IN COMMUNICATION
    POLYTECHNIC UNIVERSITY OF THE PHILIPPINES- PUP OPEN UNIVERSITY - MANILA · 2012 — 2013
  • BACHELOR IN MASS COMMUNICATION
    METRO MANILA COLLEGE · 1997 — 2001

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