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Forence V. — Mid-Level Coffee Shop Assistant Manager from Philippines

Forence V.

Mid-Level Coffee Shop Assistant Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

John D. has a diverse background in the maritime and hospitality sectors, showcasing his adaptability and dedication to maintaining high standards. At Friendly Maritime Services Inc., he held the position of Messman aboard the Maran Gas Apollonia, where he ensured the dining and kitchen areas were clean and well-organized, assisted with meal service, and adhered to safety and sanitation protocols. His work in hospitality spans several years at Dr. Cafe Coffee and Roastery in Riyadh, KSA, where he progressed from Barista to Assistant Store Manager. In these roles, John developed expertise in inventory management, customer service, and team supervision, ensuring operational efficiency and customer satisfaction. His training in survival, fire fighting, and first aid further underscores his commitment to safety and preparedness. Notably, John was recognized for his prowess in coffee by winning the Coffee Perfect Shot and Latte Art Championship.

Experience

  • Messman

    Maran Gas Ullyses · 2026 — 2026
    Maintained a clean and organized dining and kitchen environment for meal service. Set up tables and utensils, assisted with food and beverage serving, and performed cleaning tasks after meals. Supported basic food preparation, handled waste appropriately, reported on supply needs, and adhered to established safety and sanitation procedures.
  • Messman

    Friendly Maritime Services Inc., Vessel: Maran Gas Apollonia · 2025 — 2025
    Ensured cleanliness and organization in dining and kitchen areas, prepared tables and utensils for meals, assisted in food and beverage service, and conducted post-meal cleanup. Engaged in basic food preparation, managed waste efficiently, and communicated supply shortages while adhering to safety and cleanliness standards.
  • Assistant Store Manager

    Core Coffee and Roastery (Dr. Cafe's conglomerate) · 2021 — 2023
    Supervised daily store operations and staff to enhance efficiency and customer satisfaction. Monitored inventory, organized product displays, handled customer inquiries and complaints, tracked sales, trained and scheduled team members, ensured cleanliness and safety protocols, and managed cash and sales reporting in line with company policies.
  • Store Supervisor

    Dr. Cafe Coffee and Roastery · 2019 — 2021
    Oversaw store operations and staff performance aimed at ensuring operational efficiency and customer satisfaction. Managed inventory, arranged product displays, responded to customer inquiries and complaints, monitored sales trends, trained staff, scheduled team members, maintained cleanliness and safety standards, and handled cash management and sales reporting following company guidelines.
  • Barista

    Dr. Cafe Coffee and Roastery · 2015 — 2019
    Prepared and served coffee and other beverages tailored to customer preferences, fostering a welcoming atmosphere. Took customer orders, operated espresso and coffee machines, maintained a clean work area, restocked ingredients, and adhered to health and safety regulations. Contributed to inventory management and assisted in training team members as needed.

Skills & Expertise

Education

  • Advanced Diploma in Computer Studies
    Informatics Computer Institute · 2008 — 2011

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