Frances G.
Mid-Level Legal Operations Specialist
Open to offersNew to PlatformAbout
Executive Virtual Assistant providing high-level support to CEOs, founders, and growing businesses.
From managing your inbox and calendar to organizing workflows and supporting day-to-day operations, I create structure, protect your time, and ensure priorities are handled without constant follow-up.
What I bring:
• Clear and organized inbox and calendar management
• Streamlined systems and workflows that reduce inefficiencies
• Reliable execution and follow-through
• Professional communication and discretion
• The ability to anticipate needs and solve problems proactively
With a background in administrative support, recruitment, and client coordination, I understand how to manage priorities, communicate effectively, and handle sensitive information with care.
My focus is simple: help you stay out of the day-to-day so you can focus on growth, strategy, and revenue.
I have been supporting clients from USA, UK, Canada, and Australia.
If you’re a CEO looking for a reliable, proactive, and high-level Executive VA who can operate as your true right hand — let’s connect. 🤝
Experience
Virtual Expert Witness Recruiter and Admin Assistant
ForensisGroup California, USA – Professional Partners Technology · 2020 — 2026Oversaw the complete recruitment and onboarding process for expert witnesses, which included sourcing candidates and managing their integration into the database. Evaluated expert qualifications based on credentials and compliance. Engaged with experts to determine their availability and negotiated rates in accordance with firm standards. Maintained expert documentation and generated original profiles for both internal use and client presentations. Ensured data accuracy within Salesforce and SharePoint, collaborating with multiple internal teams to address case needs.General Virtual Assistant
Twenty-First Financial Inc. – Treantly · 2025 — 2025Ensured the accuracy of initial agreements and customer information within all submitted documents. Verified document consistency by cross-checking details against contracts. Assessed credit applications based on bank account history, maintained customer databases, and organized documents for easy access. Conducted audits throughout the application process to guarantee compliance with regulations, while also providing general administrative assistance as required.Legal Virtual Assistant
KJ Injury & Accident Lawyers, PC – Virtual Staff PH · 2024 — 2024Created Settlement Disbursement Sheets (SDS) for accurate fund allocation and checked balances against settlement amounts. Coordinated with medical providers to manage lien reductions, as well as monitored the progress of settlement checks. Reviewed ledgers from Plaintiff Insurance Companies and assessed case details for claim validity to assist in negotiation processes. Collected and organized necessary documentation for settlements and handled thorough reviews of demand packages to verify billing accuracy.Online English Teacher
The English Learning Corporation · 2024 — 2024Provided customized English language instruction to students from Israel and Saudi Arabia, focusing on pronunciation, grammar, vocabulary, and fluency. Developed tailored lesson plans and a structured curriculum to align with student needs, while creating educational content that met international standards. Also managed administrative tasks to support school operations.Online English Teacher and Team Leader
51 Talk Online English Education · 2014 — 2020Instructed English to Chinese students across different proficiency levels, specialized in exam preparation for IELTS, TOEFL, and TOEIC. Designed lessons adapted to various learning styles, ensuring substantial progress. Administered performance records for both students and teachers, mentored Filipino online teachers, and prepared management reports.Cold Caller
Grit Marketing · 2019 — 2019Executed cold and warm calls to prospective law firm clients, promoting exclusive leads generated from social media ads. Established rapport with clients, presenting service benefits and addressing concerns to foster engagement. Updated client records in the database for improved accuracy and facilitated the scheduling of appointments by forwarding qualified leads to the sales team, meeting daily call quotas in a focused campaign.Calling Crew
China Import Formula IP Holdings · 2018 — 2019Contacted sales leads to arrange or confirm appointments, using provided scripts for guidance. Identified and escalated any potential issues that arose and followed up with leads after sales interactions. Managed schedule appointments via Appointment Core and documented call outcomes in Infusionsoft.Customer Service Associate
Virgin Mobile USA – Teleperformance · 2011 — 2014Handled over 40 incoming calls daily, achieving resolution of customer issues on the first contact with an emphasis on account management and billing inquiries. Maintained a professional demeanor while addressing customer concerns and troubleshooting mobile devices. Documented all interactions and updates in CRM systems, working with team members to meet performance metrics and delivering high-quality customer service.
Skills & Expertise
Education
- Bachelor of Science of Elementary EducationPAMANTASAN NG LUNGSOD NG PASIG · — — 2010
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