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francis D. — Mid-Level Sales Team Leader from Philippines

francis D.

Mid-Level Sales Team Leader

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTok PisinTagalog
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About

Francis C. is a seasoned professional with over a decade of experience in sales and customer service, strongly established in the Asia-Pacific region. He has worked for prominent companies such as Sykes Marketing Services, Teletech, Acquire Asia, and Teledirect, primarily serving Australian clients like Optus, Telstra, and Google Australia. His career commenced in Papua New Guinea, where he managed roles across various industries, including healthcare, advertising, and retail. At National Debt Education Relief, Francis advanced from a Transfer Officer to a Team Leader between 2019 and the present. He is currently employed at Outsourced as an Appointment Setter for fstGov. Francis is skilled in information technology, possesses good communication and interpersonal skills, and is computer literate. His extensive international education background includes a college degree in Information Technology from the Business Training Institute in Papua New Guinea, equipping him with a robust foundation for his diverse professional journey.

Experience

  • Sales Officer

    National Debt Education Relief · 2020 — 2022
    Engaged in sales activities to promote services and assist clients.
  • Team Leader

    National Debt Education Relief · 2022 — Present
    Led the team in achieving sales goals and coordinated efforts within the group.
  • Transfer officer

    National Debt Education Relief · 2019 — 2020
    Handled transfer inquiries and processed related requests.
  • Appointment setter

    OUTSOURCED · 2017 — Present
    Scheduled appointments and facilitated communications for fstGov.
  • Sales Rep

    TELEDIRECT · 2017 — 2017
    Conducted sales for Google Australia services.
  • Sales Rep

    ACQUIRE ASIA · 2015 — 2017
    Managed sales processes for Easycino.
  • CSR/SALES

    ELECTRODRY · 2014 — 2014
    Provided customer service and handled sales in carpet cleaning.
  • COMMANDER (Sales)

    ACQUIRE ASIA · 2014 — 2014
    Oversaw sales operations.
  • Team Leader

    SYKES MARKETING SERVICES INC. · 2010 — 2012
    Managed a team for Optus Harriet.
  • Winback (Agent)

    SYKES MARKETING SERVICES INC. · 2009 — 2010
    Engaged with customers to win back previous business for Optus Australia.
  • TSR/ Customer Service

    TELETECH · 2007 — 2008
    Provided technical support and customer service for Telstra Australia.
  • Customer Service

    SYKES ASIA · 2005 — 2007
    Delivered customer service for Office Depot.
  • Warehouse Manager

    KINGS BAKERY
    Oversaw warehouse operations and inventory management.
  • Wholesale Manager

    BORNEO PACIFIC PHARMACEUTICALS LTD
    Managed wholesale operations and client relations.
  • Marketing Manager

    MOJPAR ADVERTISING
    Led marketing strategies and campaigns.

Skills & Expertise

Education

  • Information Technology
    Business Training Institute · 1997 — Present
  • High School Diploma
    DON BOSCO TECHNICAL SCHOOL · 1993 — 1995
  • High School Diploma
    PORT MORESBY INTERNATIONAL HIGH SCHOOL · 1991 — 1993
  • Elementary Diploma
    KOROBOSEA INTERNATIONAL SCHOOL · 1984 — 1990

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