Mid-Level Customer Service Representative
Open to offersNew to PlatformFrancis B. is an experienced professional known for his dual expertise in customer service support and graphics design within the e-commerce industry. With over three years as a customer service representative for international clients, Francis has honed his skills in handling inquiries, resolving issues, and ensuring customer satisfaction in fast-paced environments. In tandem, he has developed a prowess in social media graphics design, leveraging tools such as Canva and Figma to create engaging visual content. His tenure at TheVENDEE involved assisting customers and exceeding sales goals, while his role as a graphics designer at BGH Creatives and Ghonda Legacy Investments Inc. entailed managing multiple design tasks, crafting branding collaterals, and enhancing images for optimal appeal. Francis also served as a Lead Builder at 7over24 CFO Solutions, contributing to industry research and communication strategies. His educational background includes a Diploma in Automotive Engineering Technology from Mindanao State University - Iligan Institute of Technology.
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