Francis I.
Senior Virtual Assistant & Automation Consultant
Open to offersNew to PlatformAbout
Francis Ivan is a GoHighLevel and automation specialist powered by AI — and he holds Anthropic's official Claude certifications to prove it: Introduction to Claude Cowork, Claude 101, and Claude Code 101 (all verifiable via the links in Portfolio). He uses Claude daily to build CRM systems, funnels, and complex backend automations faster and smarter.
With 2+ years full-time in GoHighLevel and 13+ years of combined experience, Francis builds complete systems end-to-end: lead-management and CRM pipelines, landing pages and funnels, email and SMS campaigns, A2P 10DLC compliance (Brand + Campaign registration with a high approval rate), and custom integrations via Make.com, n8n, webhooks, and the GHL API for non-native features like multi-day booking. He is also a certified HighLevel Funnel Builder Expert and Google AI Essentials certified.
Earlier in his career, Francis spent two years as a U.S. law-firm virtual bookkeeper (QuickBooks reconciliations) and eight years as an Administrative and Consular Officer at the Philippine Department of Foreign Affairs — making him precise, reliable, and trustworthy with confidential data. Self-managed and detail-oriented, he builds systems that save clients time and generate revenue.
Experience
HighLevel Expert & Automation Consultant
Remote / Freelance · 2024 — PresentDeveloped and managed websites and funnels utilizing GoHighLevel (GHL) for a range of clients. Created and implemented workflow automations, AI chatbots, voice flows, and SMS/email campaigns. Established CRM pipelines along with form integrations and ensured A2P 10DLC compliance. Delivered tailored solutions leveraging webhooks, Make.com, and GHL's API for features such as multi-day booking.Law Firm Virtual Bookkeeper
Remote (U.S. Law Firm) · 2022 — 2024Conducted reviews and approvals of closing statements for cases approaching settlement. Carried out data entry for office checks and credit card expenses. Managed reconciliation of bank transactions with credit card, checking, and clients' trust accounts using QuickBooks. Ensured accuracy by reconciling data between Case Management Systems and QuickBooks records.Government Employee – Administrative & Consular Officer
Department of Foreign Affairs, Philippines · 2014 — 2022Fulfilled various roles including Administrative Officer, Attention-to-Nationals Officer, Public Relations Officer, Records Officer, and Passport Releasing Officer. Addressed public inquiries regarding passports and services for migrant workers. Collaborated with internal departments and external stakeholders on administrative issues. Managed documentation, correspondence, and reports, while providing assistance to senior management in preparing presentations.Passenger Service Agent
Ninoy Aquino International Airport (NAIA) · 2012 — 2012Supported passengers with check-in, boarding, and general inquiries at the airport. Worked in coordination with airline and ground staff to ensure efficient passenger flow. Delivered high-quality customer service in a dynamic and fast-paced environment.Proofreader – Transcribed Insurance Claims
Accolade Resources Inc. · 2012 — 2012Examined and edited transcribed insurance claims for various companies including Kemper, Mercury, Geico, Kaiser Permanente, and Unitrin. Focused on ensuring grammatical accuracy, punctuation, and spelling within high-volume documentation. Acknowledged for high accuracy in proofreading tasks.Front Desk Officer
New Dawn Hotel · 2011 — 2011Acted as the primary point of contact for guests, ensuring exceptional service throughout their stay. Handled reservations, managed guest check-in/check-out processes, and addressed various inquiries. Demonstrated effective multitasking and communication abilities in a bustling environment.
Skills & Expertise
Education
- Bachelor of Arts in International StudiesXavier University – Ateneo de Cagayan · 2007 — 2011
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