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Francis H. — Mid-Level Customer Service Representative from Philippines

Francis H.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Francis A. is a seasoned Virtual Assistant with a robust background in customer service, emphasizing health and customer care sectors. With over six years of experience, Francis is known for his ability to effectively manage high-pressure situations and excel in communication skills. During his tenure at Prime Inbox Inc. from 2020 to 2023, he honed his expertise as a Customer Service Representative and Pre-qualification Specialist, focusing on pre-qualifying potential leads and assisting customers with their initial disability claim applications. At SB Home Buyers from 2023 to 2026, Francis took on the responsibility of assessing homeowners for eligibility for cash offers, leveraging his skills in sales techniques and record-keeping. He holds a Bachelor of Science in Accountancy from the University of Mindanao, completed in 2002, underscoring his technical proficiency and quick learning ability.

Experience

  • Pre-qualifying Specialist

    SB HOME BUYERS · 2023 — 2026
    Assessed home owners to determine their suitability as candidates for cash offers and interest in selling their homes.
  • Customer Service Representative

    Prime Inbox Inc. · 2020 — 2023
    Pre-qualified potential leads and followed up with customers regarding their initial applications for disability claims.

Skills & Expertise

Education

  • Bachelor of Science in Accountancy
    University of Mindanao · 1998 — 2002

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