Mid-Level Customer Service Representative
Open to offersNew to PlatformFrancis A. is a seasoned Virtual Assistant with a robust background in customer service, emphasizing health and customer care sectors. With over six years of experience, Francis is known for his ability to effectively manage high-pressure situations and excel in communication skills. During his tenure at Prime Inbox Inc. from 2020 to 2023, he honed his expertise as a Customer Service Representative and Pre-qualification Specialist, focusing on pre-qualifying potential leads and assisting customers with their initial disability claim applications. At SB Home Buyers from 2023 to 2026, Francis took on the responsibility of assessing homeowners for eligibility for cash offers, leveraging his skills in sales techniques and record-keeping. He holds a Bachelor of Science in Accountancy from the University of Mindanao, completed in 2002, underscoring his technical proficiency and quick learning ability.
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