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Franz L. — Mid-Level Customer Service and Retail Support Specialist from Philippines

Franz L.

Mid-Level Customer Service and Retail Support Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Franz L. is a reliable and detail-oriented professional specializing in customer service and retail support. With experience in IT helpdesk support and data validation, Franz brings a strong record of accuracy and structured documentation skills. Franz’s career includes working as a Statistical Researcher at the Philippine Statistics Authority, where he conducted data collection and validation while maintaining high standards of accuracy. During his tenure at JMC Power Depot and Haitek Logistics Services, Franz provided first-line IT support and maintained logistics records, showcasing his commitment to precision. Currently freelancing as an Embedded Systems Programmer, he manages client requirements with reliable, on-time deliveries. Fluent in English, Cebuano, and Tagalog, Franz is learning Dutch in preparation for his relocation to Belgium. He holds a Bachelor of Science in Computer Engineering from Jose Rizal Memorial State University.

Experience

  • Statistical Researcher

    Philippine Statistics Authority · 2025 — 2026
    Performed data collection, encoding, and validation for community-focused surveys and censuses while ensuring high standards of accuracy and consistency when interacting with the public.

  • IT Staff / Office Staff

    JMC Power Depot / Haitek Logistics Services · 2023 — 2025
    Delivered first-line support to staff, addressing issues with promptness and courtesy, while also maintaining precise records and documentation for logistics operations. Worked collaboratively within a small team to ensure seamless daily operations.

  • Freelance Embedded Systems Programmer

    Self-Employed · 2024 — Present
    Oversee client projects from start to finish, ensuring clear communication and timely delivery of services.

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