Gabriela G.

Gabriela G. is an accomplished Executive Assistant and Scheduling Coordinator based in Quito, Ecuador, with over five years of experience enhancing administrative processes and customer support for remote operations. At Martha Barillas Agency, she plays a critical role as a Customer Service Manager and Executive Assistant, managing over 100 emails daily, coordinating executive calendars, and handling a significant volume of customer interactions. Her expertise in scheduling more than five meetings weekly and assisting 80+ customers through diverse communication platforms underscores her ability to support fast-paced, remote environments. Previously, as a Customer Service Representative at Love My Insurance Services, Gabriela provided bilingual support, processed commissions, and maintained CRM accuracy. Demonstrating proficiency in tools such as Microsoft Excel, Microsoft Office, and various CRM systems, her technical skills complement her capability to deliver exceptional service and operational support.