42 viewsTalent
Gardina D. from Philippines

Gardina D.

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Gardina D., an experienced Accounts Payable Specialist with a proven track record in the financial industry, has demonstrated expertise in invoice processing, payment management, and financial record accuracy at RealPage, Inc. Gardina's extensive background includes over a decade as a Customer Service Representative in the telecommunications and financial sectors, handling complex customer inquiries, billing disputes, and upselling services for companies such as Convergys and Sutherland Global Services. As a Team Expert at IQOR, Gardina ensured high-quality customer service and enhanced team performance. Additionally, Gardina has experience in accounting and inventory management as evidenced by prior roles, including as a Virtual Assistant for Ray White Australia, where proficiency in accounting software like Xero was critical. Gardina's career commenced in administrative and auditing roles, where the foundational skills in bookkeeping and auditing were developed at Mario C. Guadana, CPA. With a BS in Accountancy from Baguio Colleges Foundation, Gardina's professional journey spans diverse roles and responsibilities with a strong focus on delivering exceptional financial and customer service.

Experience

  • Accounts Payable Specialist II

    RealPage, Inc · 2022 — 2024
    Processed invoices, managed payments, ensured accurate financial records, and supported the accounting department in preparing financial statements.
  • Team Expert

    IQOR · 2018 — 2022
    Handled complex customer issues, ensuring high-quality service and enhancing team performance and client satisfaction.
  • Virtual Assistant- Accounting

    REAssist for Ray White Australia · 2017 — 2017
    Managed bookkeeping, paid bills, and tracked expenses while using Xero software for Australian accounts.
  • Customer Service Representative

    Convergys · 2012 — 2017
    Handled customer inquiries regarding banking, billing, disputes, and credit through phone, email, and chat. Resolved issues, ensured customer satisfaction, maintained records, and assisted with product/service upselling, including appointment setting for technicians.
  • Customer Service Representative

    Alorica, Philippines · 2012 — 2012
    Conducted outbound calls to offer bundled plans for phone and Internet service.
  • Executive Representative

    Aegis PeopleSupport · 2008 — 2012
    Managed financial accounts for education loans.
  • Customer Service Representative

    Sutherland Global Services · 2007 — 2008
    Addressed customer inquiries, resolved issues, and ensured satisfaction through phone, email, and chat while adhering to product knowledge and company policies.
  • Technical Support Representative

    SITEL, Philippines · 2007 — 2007
    Provided troubleshooting support for ISP technical issues.
  • Audit Staff

    Mario C. Guadana, CPA · 1995 — 2007
    Performed audit procedures, prepared working papers, and assisted in financial statement reviews for various clients as part of an external audit team in a small auditing firm.
  • Administrative Staff

    Wilburn Tan Chain of Hotels and Restaurants · 1987 — 1989
    Managed documents and coordinated communication between departments for hotels and restaurants.
  • Accounting/Inventory Clerk

    Baguio Colleges Foundation · 1985 — 1987
    Oversaw accounts receivable, processed inventory records, and supported financial reporting tasks for the auxiliary office.

Interested in this professional?

Sign in as an employer to save this profile or invite Gardina D. to a job.

Sign in as an employer