Garlie M.
Mid-Level Logistics Coordinator
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About
Garlie M. is an accomplished professional with extensive experience in key account management and logistics operations. From February 2021 to December 2022, they excelled as a Store Supervisor at Madison Retailers Inc., where they ensured high levels of customer satisfaction, handled escalations, and coordinated with suppliers for stock management. As a Key Account Manager at Imarflex Battery Mfg. Corp. from July 2009 to June 2016, Garlie managed high-value client relationships, coordinated with internal teams across operations, logistics, and finance, and developed strategies for client retention and growth. With a strong administrative background, Garlie is skilled in TMS Navigation, Load Tracking & Scheduling, and Quoting & Rate Negotiation. Their expertise also includes using tools such as Freight Class Calculator and load boards, making them a well-rounded professional adept in freight brokerage and truck dispatching.
Experience
Store Supervisor
Madison Retailers Inc. · 2021 — 2022Ensured high levels of customer satisfaction while handling complaints, returns, and escalations. Communicated with management about store performance and issues, and coordinated stock deliveries with suppliers or warehouse teams. Provided coaching and feedback to monitor staff performance and ensured compliance with company policies and procedures.Key Account Manager
Imarflex Battery Mfg. Corp. · 2009 — 2016Managed and nurtured relationships with key clients, serving as the main point of contact for inquiries and escalations. Built long-term partnerships by understanding client needs and business objectives. Coordinated with internal teams in operations, logistics, and finance to deliver effective solutions, while developing strategies to grow and retain these key accounts.
Skills & Expertise
Education
- Computer Technician And Systems ManagementInternational Electronics & Technical Institute, Inc. · 1998 — 2000