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Gauvain A. — Mid-Level Data Entry Specialist from Philippines

Gauvain A.

Mid-Level Data Entry Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Gauvain M. is a dedicated professional with extensive experience in data management and customer service. At Ghost Betting Tips in the UK, he served as a Data Entry Staff/Admin Assistant, where he efficiently scraped and encoded sports data to aid betting analysis and ensured the integrity of team and player statistics. His proficiency in MS Office and Google Workspace applications was crucial in his role, enabling precise data handling and administrative support. Additionally, Gauvain worked as a Customer Service Representative at Horizon Star Energy Ltd. in Hong Kong, providing back-end support for Shopify and Amazon accounts and maintaining high responsiveness to customer inquiries. His previous role as a Production Supervisor at Asian Transmission Corporation in the Philippines highlighted his leadership abilities; he managed production KPIs, coordinated interdepartmental tasks, and spearheaded improvement projects, ensuring alignment with company goals. Gauvain is well-versed in documentation and standard operating procedures, reflecting his commitment to continuous improvement and operational excellence.

Experience

  • Data Entry Staff/Admin Assistant

    Ghost Betting Tips �� 2019 — 2025
    Collected data from various sports websites and entered it into Google Sheets to facilitate backtesting and parameter analysis for betting decisions. Monitored statistics for US and UK sports, ensuring data accuracy. Supported the CEO with file transfers and provided backup assistance. Engaged in lead generation activities for potential collaborations.
  • Customer Service Representative

    Horizon Star Energy Ltd. · 2019 — 2020
    Handled the back-end support for Shopify and Amazon FBA accounts. Addressed customer inquiries related to product information, order statuses, technical issues, and claims through chat and email. Ensured quick and effective customer support through a high responsiveness level. Worked with colleagues to resolve complex customer challenges and maintained thorough documentation of customer interactions.
  • Production Supervisor

    Asian Transmission Corporation · 2010 — 2019
    Developed and tracked key performance indicators for team members to align with company objectives. Coordinated with various departments to address production-related issues, ensuring daily output aligned with production schedules. Conducted training and evaluation of staff to meet operational skill demands. Oversaw improvement projects to enhance overall company performance and generated documentation for standard operating procedures and continuous improvement initiatives.

Skills & Expertise

Education

  • Bachelor of Science in Mechanical Technology
    Don Bosco College, Canlubang · — — 2000
  • Undergraduate in Industrial Engineering
    Polytechnic University of the Philippines · — — 1999
  • Secondary education
    Rizal Institute Don Bosco, Canlubang · — — 1998
  • Elementary education
    Mary Help of Christians School, Canlubang · — — 1994

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