Gemisa E.

Gemisa E. is an experienced professional with a background as a Recreational Staff at Norwegian Cruise Line, where she planned and facilitated guest recreational activities and handled Level 1 technical support for app navigation and internet connectivity. In this hospitality and travel setting, she significantly contributed to customer experience by collaborating with multiple departments and supporting sales of communication packages. Her earlier roles span customer service in hospitality, including receptionist duties at Cabalen Restaurant, housekeeping at Plaza Beatriz Hotel, and sales at Dumdum Store, where she managed transactions and restocking. She also worked as an Online ESL Teacher for kids and adults, utilizing online teaching platforms and creating tailored lesson plans. Gemisa demonstrates proficiency in Microsoft Office Suite and has formal training in hotel operations and food and beverage services.