Gene K.
Junior Retail Operations Specialist
Open to offersNew to PlatformAbout
Philiswa G. is a versatile and results-driven professional based in Johannesburg, South Africa, with extensive experience in administration, retail operations, customer service, and finance-related services. With a strong background in inventory management, stock control, and loan processing, Philiswa has demonstrated proficiency in meeting targets and managing financial transactions. While working as a Buyer/Processor at Cash Converters, she managed inventory control, coordinated product repairs, and negotiated pricing to maximize profitability. Her role as a PFC Operator/Retail Assistant at the same company involved promoting loan products, ensuring compliance with lending legislation, and delivering exceptional customer service to meet sales targets. Philiswa also briefly served as a Night Auditor at Villa Africa Boutique Hotel, where she managed night operations and maintained financial accuracy. Proficient in Microsoft Office tools, including Excel and PowerPoint, Philiswa holds a Primary Teachers Diploma in Mathematics & ICT from Ngwane Teacher’s College and is poised to bring her robust skill set to new challenges.
Experience
Buyer / Processor
Cash Converters · 2023 — 2025Evaluated and acquired second-hand goods considering their value and quality. Processed transactions while ensuring accurate record-keeping within the system. Oversaw inventory control through stock takes and monitoring. Implemented markdown strategies based on stock age and managed product repairs to maintain sale readiness. Worked to keep stock levels accurate and minimize losses, while negotiating pricing to enhance profitability and ensuring adherence to company policies.PFC Operator / Retail Assistant
Cash Converters · 2023 — 2023Marketed and sold loan products while ensuring compliance with NCR standards for affordability assessments. Managed loan queues during application processing and verified employment as well as salary details. Explained loan agreements clearly and provided customer service to meet sales goals. Handled documentation efficiently and engaged in both face-to-face and telephonic product promotion.Night Auditor (Temporary)
Villa Africa Boutique Hotel · 2022 — 2022Supervised night operations, including check-ins and check-outs. Managed billing processes, reconciliations, and financial reports to maintain accuracy in records. Provided front desk service and guest support throughout the night shift.Administrator
BJ Financial Services · 2011 — 2012Handled documentation and organized filing systems while assisting clients with queries. Maintained data accuracy through effective record-keeping and data entry.
Skills & Expertise
Education
- Primary Teachers Diploma (Mathematics & ICT)Ngwane Teacher’s College · 2020 — Present
- National Senior Certificate (NSC) – Bachelor’s PassKhaliphani Senior Secondary School · 2015 — Present
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