Genesis J.

Genesis J. is a seasoned professional with a diverse background in customer service, workforce management, and administrative roles. With experience at Laure Realty Law Office as an Admin Staff and Liaison Officer, Genesis efficiently maintained and organized legal documents, served as the primary contact for clients, and engaged with government agencies to streamline operations. In the high-paced environment of Inspiro Relia, he functioned as a Workforce Management Specialist, where he accurately forecasted and scheduled workforce shifts to meet service level targets, boosting overall productivity. His skills extend to utilizing CRM & Case Management systems, managing technical support duties at Inspiro Relia, and honing proficiency in MS Office, GSuite, and Tableau. Genesis also held roles at Conduent Ph, where he engaged in B2B account management, demonstrating adaptability and precise documentation methods. Holding a Bachelor of Science in Business Administration with a major in Financial Management from Laguna State Polytechnic University, Genesis is equipped with the foundational knowledge and technical expertise essential for remote professional opportunities.