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GENEVA L. — Senior Administrative and HR Manager from Philippines

GENEVA L.

Senior Administrative and HR Manager

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Geneva L., an accomplished Administrative and HR Manager, brings over a decade of experience in managing executive operations, high-volume payroll, recruitment, procurement, and accounting support. She is currently at RGServe General Services Corporation, overseeing HR and payroll operations for approximately 7,000 employees across various Ecommerce client accounts. Her responsibilities include maintaining employee records, coordinating staffing, and enhancing SOPs to improve efficiency and compliance. Previously, at Roentgen Separation Technologie Inc., Geneva led the recruitment lifecycle, managed vendor negotiations, and supported accounting functions including AP/AR and audit documentation. Her earlier role at HSBC as a Collections Associate involved managing the full collections cycle and ensuring regulatory compliance. Geneva's academic background includes a Bachelor of Arts in Psychology and she continuously enhances her skills through specialty trainings like the DOLE Employer Compliance program.

Experience

  • Admin & HR Manager

    RGServe General Services Corporation · 2024 — Present
    Oversaw end-to-end HR, administrative, and payroll operations for approximately 7,000 employees across various client accounts within the Ecommerce sector. Managed employee records and coordinated staffing while ensuring payroll accuracy and compliance. Updated SOPs and implemented process improvements to enhance operational efficiency.
  • Admin & HR Manager | Procurement | Accounting Support

    Roentgen Separation Technologie (RST) Inc. · 2017 — 2024
    Provided executive administrative assistance, including calendar management and reporting, while preparing presentations. Led the full recruitment lifecycle, overseeing onboarding, payroll coordination, benefits administration, and labor compliance. Engaged in vendor sourcing, negotiating contracts, managing RFPs, and overseeing purchase orders and supplier relationships. Supported accounting processes encompassing accounts payable/receivable, reconciliations, payroll, and maintained audit documentation.
  • Collections Associate

    HSBC Electronic Data Processing Philippines, Inc. · 2013 — 2017
    Managed the complete collections process, negotiating payment arrangements while ensuring adherence to regulatory standards. Maintained precise account documentation and collaborated with both internal and external teams.
  • Customer Service Associate

    IBM Daksh · 2010 — 2011
    Delivered customer service support, addressed billing issues, and resolved service inquiries while achieving high customer satisfaction scores.
  • Inbound Sales Representative

    TeleTech Philippines · 2011 — 2011
    Provided customer support and resolved inquiries related to billing and services, maintaining high levels of customer satisfaction.

Skills & Expertise

Education

  • Bachelor of Arts in Psychology
    Arellano University · 2021 — 2022
  • Bachelor of Science in Physical Therapy
    Far Eastern University · 2008 — 2010