Geraldine D.
Mid-Level Virtual Assistant and Data Support Specialist
Open to offersNew to PlatformAbout
Geraldine D. is an entry-level Virtual Assistant and Data Entry Specialist with hands-on experience in business process outsourcing, online ESL education, legal support, and freight logistics. At GLBS & Central One PH Inc., she monitored live gaming operations, conducted quality assurance checks, and supervised junior staff in US and Australian support environments. Previously, at Link Assist Corporation, she handled client inquiries, coordinated with legal teams, and assisted with trial updates for a US-based law firm. As a Data Encoder for International Data Conversion Solutions Inc., she managed shipment data accuracy in freight logistics. Geraldine utilizes Microsoft Excel, HubSpot CRM, and maintains high accuracy in data support roles. Certified in Advanced Excel and HubSpot CRM, she also teaches English online to Japanese students and volunteers for conflict-affected communities.
Experience
Online ESL Teacher
Weblio PH Inc. & Paper Airplanes · 2025 — PresentInstruct English to Japanese students of various ages using online platforms. Volunteer in a program designed for conflict-affected communities, delivering lesson materials and facilitating interactive classes. Emphasize engagement and comprehension among students during lessons.Quality Assurance Monitoring & Task Review
GLBS & Central One PH Inc. · 2014 — 2024Oversaw live gaming operations and confirmed system data accuracy. Executed quality assurance checks for various staff tasks and reports, supervising junior staff while supporting the completion of operational activities. Handled multi-location operations, including support for US and AU, maintaining high accuracy under minimal supervision.Business Process Associate – Sales Team
Link Assist Corporation · 2013 — 2014Handled client inquiries providing essential sales support. Coordinated with legal and paralegal teams regarding trial updates and deed releases. Managed communication with the Clerk of Courts through email for document inquiries, assisting clients with Certificate of Title processing and working collaboratively to meet departmental objectives.Data Encoder
International Data Conversion Solutions Inc. · 2011 — 2013Entered shipper and consignee details into the company database while ensuring the accuracy of product and shipment information. Achieved proper classification of Bill of Lading documents, consistently meeting daily productivity standards alongside data quality.
Skills & Expertise
Education
- Vocational Graduate in Electronics & Communication TechnologyAMG Skilled Hands Technological College · 2008 — 2011
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